So far my experience will Pall Mall Cosmetics at Newton-Le-Willows is good. My surgeon Mr El-Gawad made me feel relaxed and not worried about the planned surgery for Breast Reduction. He explained everything I needed to know.
The Anaesthetist also was brilliant. He came to my room and explained all. I recovered quickly from general anaesthesia.
Nurse Bev was very nice and made me feel at ease with all of the preparations. Nurse Steph was also nice. They have all been brilliant pre-op and post-op. Nurse Christina at Pall Mall Cosmetics clinic in Manchester is also very nice. She’s looking after my post-op site at present. Yesterday she was so meticulous with the dressing. She stopped me from touching my scars due to infection risk.
The reception staff in Newton-Le-Willows and Manchester also were nice. Thank you so much to my Cosmetic Coordinator Sara also for helping me with my appointments, such a little detail she made my life so much easier and I was very grateful.
I have only one suggestion. A mirror in your Manchester clinic that would suit short people like me?!
Thank you to you all.
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