We’ve reached five stars on Trustpilot!

The team at Pall Mall is proud to announce that we have reached five stars on Trustpilot. This is a huge milestone for us as patient satisfaction and trust have and will always be at the heart of everything we do.

Over the years we’ve been working hard at Pall Mall to ensure our patients have the best possible experience. As part of this we’ve recently updated our brand values, which is our ‘pact’ with our patients, people and associates to assure that our relationships with them will be guided by the best possible attitude. 

Managing Director, Steven Taylor said: “This step to achieving five-stars on Trustpilot is a big moment for us. We’re delighted to hear that so many of our patients have had the positive experience we aim to provide. 

“A big thank you goes to each and every one of our colleagues who all play such an important role in providing this five-star service, whether it’s a member of our Bookings team, Clinical team or Housekeeping team, I know that every colleague does their upmost to provide the highest quality of service to our patients.” 

Some of our favourite recent reviews can be found below.

You can read more of our five-star reviews on Trustpilot.

But we won’t stop there, our staff are striving to always be better. We appreciate any feedback that can offer to help us grow into an even better healthcare provider for you, your family and friends. If you do have any feedback or suggestions, please do not hesitate to email them over to management@pallmallmedical.co.uk.

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