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" "A Clinic that goes the extra mile" "My husband has just had breast reduction surgery after some consideration of Surgeons we decided to choose Mr El Gawad and what a choice that was. He was warm and friendly, made you feel at ease and explained everything thoroughly to us. His caring nature shone through and his professionalism was second to none. After the surgery he came and discussed what he had done and what steps should be taken during recovery. On arrival at the Pall Mall Medical Centre in Newton Le Willows we were greeted at 7.30 a.m. by Amanda who showed us to our private room which was bright and airy and very comfortable. The reception staff we encountered during the day were all very pleasant, helpful and friendly. Amanda looked after my husband through the day. She was lovely and clearly enjoyed her work. She answered all our questions and gave us advice for when we got home. She was popping in and checking on us every half an hour. She also went got my husband some lunch, what more could you ask for! His aftercare was exceptional, even to the point where he visited our hotel the day after the surgery to make sure my husband was OK and telephoned us a few days later to check on my husband. He even took us to the Railway Station to get our train! The whole experience was an extremely easy journey. We felt as if we were in very safe hands. Mr El Gawad can be described as a very kind and caring person who made every effort to ensure that our experience was a good one. We have no hesitation in recommending him, he truly did go the extra mile. We can't thank him enough.""

Patient at Pall Mall Medical, 17/05/2017

" I had an amazing experience. Everyone there was wonderful and helpful and receptive."

Patient at Pall Mall Medical, Manchester

" Hello, everyone. I visited Pall Mall Medical (Manchester) on the afternoon of Tuesday 2nd April 2019 for a pre-employment medical (for visa purposes). I can say hand on heart that I had an exceptionally nice and positive experience. I am not generally comfortable being touched by strangers, however well-qualified and authorised they might be (although I recognise that doctors need to sometimes examine their patients this way). Moreover, I dislike needles in me or electrodes stuck on various parts of my body. Having said that, the doctor and nurse in question were so professional that I was remarkably relaxed. Earlier today, I visited the same branch to collect my completed full medical examination report from Samantha Graham (the Bookings Manager) - a perfectly smooth and reassuring affair (including a very courteous follow-up call after I was on my way home to check that everything had been included in the report). Indeed, what a charming and highly professional approach Samantha maintained from my initial enquiry some two weeks ago or so to the end of the process as just outlined. In my opinion, the prices are very reasonable for a private healthcare concern. Perhaps there are cheaper firms out there, but in that case, the quality of customer service/patient care I received more than makes up for that. I wanted a high-quality experience and that is what I got from start to finish. In short, I very highly recommend Pall Mall Medical, and very much wish them continued excellence, and indeed ongoing enhancements, regarding the quality of healthcare provision and customer service. Yours Sincerely, Dr. P. J. Gisbey (CFA SIAff QTS FCMI FCIEA FInstAM DipBStMin BREEAM Associate) PS: i) Thank you, Dr. Tang; ii) Thank you as well, Nurse Chipurici."

Dr. Peter Gisbey, Private GP Services

" Very professional staff. Was advised they were running late with appointments and was offered a drink whilst i waited. Actually only ended up waiting 5 minutes"

N.Redfern, May 2014