"I was abit nervous about being discharged the morning after my surgery - once I got back to the comfort of home I was more relaxed and knew I could contact the nurses 24/7 if needed. As and when I did need them they were so helpful and kind"
Aftercare at Pall Mall Cosmetics
- Unlimited post-op appointments
- Emergency re-admission (if required)
- Hospital stay (food & accommodation)
Find Your Procedure Aftercare Pack
What’s included in the aftercare at Pall Mall Cosmetics?
Our surgery package includes everything you need - from start to recovery - with no surprise charges for aftercare including:
Surgery costs including:
Surgeon fee
Anaesthetist free
Hospital fee
Implant fee (if applicable)
Any necessary prosthesis
Hospital stay including:
Meals (based on length of stay)
Overnight accommodation (if clinically required)
All surgeon consultations & pre-op appointments and tests (including MRSA)
Unlimited post-op check up appointments
Emergency re-admission surgery (if required)
Revision surgery (if clinically agreed)
Breast Augmentation patients are entitled to:
Free implant replacement in the event of a rupture
Free corrective surgery for capsular contracture (Baker Grade 3 or 4), if clinically justified
Post op check list
Before you leave the hospital after your procedure you will be given:
Post-Op leaflet
Your nurse will provide you with the post-op instruction leaflet, which answers the key questions most patients ask.
Emergency contact numbers
You'll be given an emergency contact number for our nursing team, which you can ring 24/7 with any concerns you may have.
Check up appointment
Your first post-op check up will be booked
It's important you follow all post-op advice carefully and raise any queries or concerns with one of our dedicated team members.
Join our private community
Join our Facebook community to connect, chat, and get real advice from other Pall Mall patients. Whether you have questions, need support, or just want to hear from others who’ve been there – our community is a space designed for you.
Frequently Asked Questions.
How long does cosmetic surgery recovery take?
Recovery time varies depending on the procedure, your overall health and how closely you follow your aftercare instructions.
Most patients can return to light daily activities within one to two weeks, while swelling and bruising continue to improve over several weeks.
Full healing and final results can take several months, particularly after more extensive procedures. Your surgeon will provide personalised guidance and monitor your recovery during your follow-up appointments.
What should I avoid after cosmetic surgery?
To support healing and reduce the risk of complications, you should avoid strenuous exercise, heavy lifting and smoking until your surgeon advises it is safe to resume.
It's also important to avoid alcohol in the early stages of recovery if it may interfere with your medication or healing. Follow your surgeon's advice on caring for your incision sites, wearing compression garments if required and attending all scheduled follow-up appointments.
When can I drive after surgery?
You should only drive when you can safely control your vehicle, perform an emergency stop without discomfort and are no longer taking prescription pain medication that may affect your concentration or reaction times. Depending on the procedure, this may be anywhere from a few days to several weeks after surgery. Always follow your surgeon's advice and check with your insurance provider if you are unsure.
When can I return to work?
The timing depends on the type of procedure you have and the nature of your job. Patients with office-based roles may be able to return to work within one to two weeks, while those with physically demanding jobs may need several weeks before returning safely.
Your surgeon will assess your progress during your recovery and advise when it is appropriate to resume work.
How often will I see my surgeon?
You'll attend regular follow-up appointments to monitor your healing and ensure your recovery is progressing as expected. The number and timing of appointments vary depending on your procedure, but they typically begin within the first week after surgery and continue over the following weeks or months.
Additional appointments can be arranged if you have any concerns during your recovery.
What happens if I have complications?
If you experience any unexpected symptoms or have concerns about your recovery, you should contact your aftercare team as soon as possible.
Our experienced nurses and consultant surgeons are available to assess your symptoms, provide advice and arrange a review if needed.
Early intervention can help address potential complications promptly and support the best possible outcome.
Is aftercare included in the cost?
Yes. At Pall Mall, comprehensive aftercare is included as part of your cosmetic surgery package. This includes scheduled follow-up appointments, ongoing support from our experienced nursing team and access to your consultant surgeon throughout your recovery.
Before your procedure, we'll explain exactly what your aftercare programme includes so you know what to expect.
Feedback & Complaints
At Pall Mall Cosmetics, we pride ourselves on our surgery & treatment patient satisfaction results.
Our open door policy is one of the main reasons we are able to continuously deliver 98% and above patient satisfaction. By listening to your concerns, we are able to understand the reasons for any shortcomings on our part, rectify any issues and implement an action plan to ensure the patient journey is improved for future patients.
We welcome all feedback – positive or negative – which can be left here: https://bit.ly/pmm-feedback. You can choose to remain anonymous, should you wish.
If you wish to make a complaint – please email patientservicesteam@pallmallmedical.co.uk with your name, date of birth and contact details. This will then be forwarded to the relevant Complaints Manager, who will be in touch to discuss your complaint in more detail.