Cosmetic Surgery at Pall Mall

We work with a team of experienced cosmetic surgeons. When you get in touch, our bookings team will ask you a few questions to help match you with the surgeon who’s right for you.

Your first consultation usually lasts around 40 minutes. It’s your chance to tell the surgeon what you’d like to change and why you’re considering surgery. The more you share, the better they can understand what you’re hoping for and talk you through what’s realistic for you.

Your surgeon will explain the procedure in detail and answer any questions you have. One of our Patient Co-ordinators will also be with you on the day. They’ll welcome you when you arrive, introduce you to your surgeon and look after you while you’re with us.

You’re welcome to bring a friend, relative or partner with you, and they can join you in the consultation if you’d like. If you’d prefer, we can also provide a chaperone.

There’s no pressure to decide on the day. We have a 14-day cooling-off period, so you’ll have time to think things over before going ahead.

After your consultation, your Co-ordinator will talk you through the next steps. They’ll give you a full quote and possible surgery dates, and answer any other questions you have.

You’ll also take home a procedure pack. Going ahead with surgery is a big decision, so please take your time to read it.

If you have any questions, you can call your Co-ordinator, who’ll be happy to help.

Your surgery will take place at our own private hospital in Newton-le-Willows. It’s registered with the Care Quality Commission (CQC) and has modern operating theatres and private rooms with en-suite bathrooms.

If you decide to go ahead, a £500 deposit secures your surgery date. If you’d like to spread the cost, finance options are available through Chrysalis Finance.

Before your surgery, we’ll book you in for a pre-operative assessment at one of our clinics. Your nurse will ask about your medical history, any medicines you take and any allergies you have.

Please be as open as you can about your health, even if something doesn’t seem relevant. It helps keep you safe. Your surgeon and anaesthetist will review your answers, and your nurse will let you know if we need anything else from you before your procedure.

Your nurse will also take some MRSA swabs. MRSA is a type of bacteria that can cause infections and is resistant to some antibiotics. The swabs check whether you’re carrying it, so it can be treated before your surgery if needed. It’s one of the ways we keep the risk of infection as low as possible.

Before your surgery

Our Theatre Bookings team will contact you 24 to 48 hours before your procedure to confirm your admission time and anything you need to know about your stay with us. We’ll also send you a menu so you can choose what you’d like to eat after your surgery..

On the day

When you arrive, one of our ward nurses will welcome you and show you to your en-suite room. They’ll help you get ready and go through a few final checks with you. Your surgeon and anaesthetist will also come to see you and answer any last-minute questions.

When it’s time for your surgery, a member of our nursing team will walk with you to the theatre. Many people like to bring their own slippers for the walk.

Your anaesthetic

You’ll go into the anaesthetic room first, where your anaesthetist and an anaesthetic nurse or operating department practitioner (ODP) will look after you. Our anaesthetists are experienced in helping people feel at ease. They’ll explain what’s happening at each step and help you feel as relaxed as possible.

Once your anaesthetic has taken effect, you’ll be taken into theatre for your operation. A full theatre team will monitor you throughout and support your surgeon.

Waking up

After your operation, you’ll wake up in the recovery area, where your anaesthetist and a recovery nurse will check that you’re stable. It’s normal to feel drowsy or a little light-headed at first. Once they’re happy with how you’re doing, you’ll go back to your room to continue your recovery.

Your ward nurses will check on you regularly and help keep you comfortable, including managing any pain. You’ll also have something to eat and drink.

Going home

Before you leave, you’ll be given your aftercare instructions, any information leaflets you need and a 24-hour phone number, so you can reach us at any time if you’re worried.

You won’t be able to drive after your surgery, so please arrange for someone to take you to and from the hospital. There’s free parking on site and plenty of space for them to wait. If they’d like to get out for a while, there are restaurants and cafés a short drive away, as well as Gemini Retail Park in Warrington, with shops including IKEA, Next and Marks & Spencer. Our Reception team can tell them more.

Once you’re home, take it easy and give your body time to rest. Your surgeon and nurse will let you know when it’s safe to shower or bathe, return to work, exercise and travel, including flying. If you have any questions, just ask.

Our Patient Experience team will call to see how you’re doing and to book your follow-up appointment. Your surgeon will see you again after your surgery to check on your recovery and answer any questions you have.

Click here for full information on Cosmetic Surgery Aftercare at Pall Mall Medical.